Privacy Policy

01 Introduction

This Privacy Policy ("Policy") describes how ji77 ("ji77," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of users ("Player," "User," or "you") who access or use the ji77 online gaming platform, including the website at ji77.app, the ji77 mobile application, and all associated services (collectively, the "Platform").

ji77 operates in the Philippines and is committed to complying with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as enforced by the National Privacy Commission (NPC). This Policy reflects our obligations under that law and our genuine commitment to handling your data responsibly.

By registering an account on ji77, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the ji77 Platform.

This Policy should be read alongside the ji77 Terms & Conditions, which govern your use of the Platform more broadly.

02 Data We Collect

ji77 collects personal data that is necessary to provide you with a safe, functional, and compliant gaming experience. The categories of data we collect include:

2.1 Registration and Identity Data

When you create a ji77 account, we collect information including your full name, date of birth, email address, mobile number, and username. This data is used to create and manage your account and to verify that you meet the 21+ age requirement.

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering regulations and to verify your identity, ji77 may request copies of government-issued identification documents (such as a Philippine passport, driver's licence, or SSS/UMID card), proof of address, and proof of payment method ownership. This data is processed solely for verification and compliance purposes.

2.3 Financial and Transaction Data

ji77 collects records of your deposits, withdrawals, bets, winnings, and account balance history. We also collect the payment method identifiers associated with your transactions (such as your GCash or PayMaya registered mobile number, or bank account name). Full payment credentials are not stored on ji77 servers.

2.4 Technical and Usage Data

When you access the ji77 Platform, we automatically collect certain technical data, including your IP address, device type, operating system, browser type and version, session duration, pages visited, game activity logs, and referring URLs. This data helps us maintain platform security, diagnose technical issues, and improve the user experience.

2.5 Communications Data

If you contact ji77 support via email, live chat, or any other channel, we retain records of those communications, including the content of your messages and any attachments you provide. This data is used to resolve your queries and to improve our support services.

2.6 Marketing Preferences

Where you have opted in to receive marketing communications, ji77 records your preferences and the communications sent to you. You may update your marketing preferences at any time through your account settings or by contacting support.

03 How We Use Your Data

ji77 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your ji77 account, including processing deposits and withdrawals and maintaining your transaction history.
• Identity and Age Verification: To verify that you are at least 21 years of age and to confirm your identity in compliance with applicable regulations.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, collusion, and other prohibited conduct on the Platform.
• Legal and Regulatory Compliance: To comply with applicable Philippine laws, including the Data Privacy Act, anti-money laundering regulations, and any requirements imposed by relevant regulatory authorities.
• Customer Support: To respond to your queries, resolve disputes, and provide technical assistance.
• Platform Improvement: To analyze usage patterns, diagnose technical issues, and develop new features and improvements to the ji77 Platform.
• Responsible Gaming: To monitor gaming behavior and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have opted in to receive such communications.

04 Legal Basis for Processing

ji77 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications or submitting KYC documents.
• Contractual Necessity: Where processing is necessary to perform our obligations under the ji77 Terms & Conditions, including account management, payment processing, and game provision.
• Legal Obligation: Where processing is required to comply with applicable Philippine law, including anti-money laundering regulations, tax reporting obligations, and orders from competent authorities.
• Legitimate Interests: Where processing is necessary for ji77's legitimate business interests, such as fraud prevention, platform security, and improving our services, provided that such interests are not overridden by your rights and freedoms.

05 Data Sharing and Disclosure

ji77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

5.1 Payment Service Providers

To process your deposits and withdrawals, ji77 shares necessary transaction data with payment service providers including GCash, PayMaya, BPI, BDO, and Metrobank. These providers are bound by their own privacy policies and applicable Philippine financial regulations.

5.2 Identity Verification and KYC Providers

ji77 may engage third-party identity verification services to assist with KYC processes. These providers process your identity documents solely for verification purposes and are contractually prohibited from using your data for any other purpose.

5.3 Technology and Infrastructure Providers

ji77 uses third-party technology providers for cloud hosting, data storage, analytics, and platform infrastructure. These providers act as data processors on behalf of ji77 and are bound by data processing agreements that require them to protect your data in accordance with applicable law.

5.4 Legal and Regulatory Authorities

ji77 may disclose your personal data to Philippine government agencies, law enforcement authorities, or regulatory bodies where required to do so by law, court order, or regulatory directive. This includes disclosures required under anti-money laundering legislation.

5.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of ji77's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any changes to this Privacy Policy that may result.

06 Cookies and Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device when you visit the ji77 Platform. They allow the Platform to recognize your device, remember your preferences, and collect information about how you use the site. ji77 also uses similar technologies such as web beacons and local storage.

6.2 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function correctly. These include session authentication cookies and security tokens. They cannot be disabled without affecting your ability to use the Platform.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform, helping ji77 identify areas for improvement.
• Marketing Cookies: Used to deliver relevant promotional content to players who have opted in to marketing communications. These cookies track interactions with ji77 promotional materials.

6.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ji77 Platform. Instructions for managing cookies are available in the help documentation of your browser.

07 Data Retention

ji77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your active account and for a minimum of five years following account closure, in accordance with anti-money laundering record-keeping requirements.
• KYC and Identity Documents: Retained for a minimum of five years from the date of submission or from the date of account closure, whichever is later.
• Transaction Records: Retained for a minimum of five years from the date of each transaction.
• Support Communications: Retained for a minimum of two years from the date of the last communication in a support thread.
• Technical and Usage Logs: Retained for up to 12 months, after which they are anonymized or deleted.
• Marketing Data: Retained until you withdraw your consent to marketing communications, after which your data will be removed from active marketing lists within 30 days.

Upon expiry of the applicable retention period, ji77 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

08 Data Security

ji77 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security) protocols
• Encryption of sensitive data at rest using industry-standard encryption algorithms
• Role-based access controls limiting data access to authorized personnel only
• Regular security audits and vulnerability assessments of the Platform
• Multi-factor authentication requirements for administrative access to systems containing personal data
• Incident response procedures for detecting, reporting, and managing personal data breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ji77 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.

09 Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ji77:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data ji77 holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data held by ji77.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ji77's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on ji77's legitimate interests.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission if you believe that ji77 has violated your data privacy rights.

To exercise any of these rights, please contact the ji77 Data Privacy Officer using the contact details provided in Section 14 of this Policy. ji77 will respond to all data subject requests within 15 business days of receipt, in accordance with the requirements of the Data Privacy Act.

10 Children's Privacy

The ji77 Platform is strictly intended for adults aged 21 years and above. ji77 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register an account or use the ji77 Platform in any capacity.

If ji77 becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage player will be forfeited in accordance with the ji77 Terms & Conditions.

If you are a parent or guardian and believe that your child has registered on the ji77 Platform, please contact our support team immediately so that we can take appropriate action.

11 International Data Transfers

ji77 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines, for example in connection with cloud infrastructure or technology service providers.

Where such transfers occur, ji77 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that require the recipient to apply a standard of protection equivalent to that required under the Data Privacy Act of 2012.

By using the ji77 Platform, you consent to the transfer of your personal data outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.

12 Third-Party Links and Services

The ji77 Platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the ji77 Platform and does not cover the privacy practices of any third-party websites or services. ji77 is not responsible for the privacy practices or content of any third-party sites.

We encourage you to review the privacy policies of any third-party services you access in connection with your use of the ji77 Platform, particularly those of your chosen payment provider.

13 Changes to This Privacy Policy

ji77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. When material changes are made, ji77 will notify registered players via email or an in-platform notification prior to the changes taking effect.

The revised Privacy Policy will be published on the ji77 Platform with an updated effective date. Your continued use of the Platform following the publication of any amendments constitutes your acceptance of the revised Policy. If you do not agree with the revised Policy, you must cease using the Platform and may request account closure in accordance with the ji77 Terms & Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how ji77 is protecting your personal data.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ji77, please contact our Data Privacy Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that ji77 has not handled your personal data in accordance with the Data Privacy Act of 2012. For more information on your rights and how to file a complaint, visit the NPC's official resources.